Program Manager Job Posting
Greater Portland Family Promise’s mission is to help families experiencing homelessness and low-income families achieve sustainable independence through a community-based response. GPFP provides case management and ongoing housing mentorship for families. Over 90% of families served by GPFP are asylum-seeking immigrants. GPFP partners with faith communities and other social service organizations to create a community-based response. Using a multi-pronged holistic approach of Prevention, Shelter and Stabilization, GPFP and congregations work together to provide a system of care for families. GPFP staff work collaboratively with each family to help them determine a plan to stabilize their housing and safety, and to address immediate needs.
Case Management Oversight and Supervision
Homelessness Prevention
- Manage referrals and case management assignments
- Conduct intake in tandem with assigned case manager
- Advocate on behalf of families to help them access housing and social services as needed
- Supervise case management staff
Housing Stabilization
- Coordinate move in/move out process with families and when families move into new housing
- Address potential barriers and advocate for family’s successful tenancy
- Maintain positive relationships with property managers and landlords
- Manage monthly visits and reporting
Community Engagement and Volunteer Management
Congregation and Community Engagement and Relations
- Develop relationships and partnerships with congregations and community partners
- Engage congregations and community partners in volunteer opportunities and fundraising activities
- Coordinate and manage the details of GPFP programs and services
- Regularly attend the Congregation and Community Relations Committee
Volunteer Coordination and Supervision
- Recruit and train volunteers
- Regularly communicate and schedule moving, family support and food distribution volunteers
- Convene monthly coordinators’ meeting
- Organize and lead volunteer appreciation efforts, working with the Congregation and Community Relations Committee
Qualifications
Education and Experience
- Minimum of 2 years working with individuals and/or families experiencing homelessness
- Experience working with asylum-seekers and immigrants
- Bachelor’s degree or equivalent
- Proficiency in French, Portuguese, or Lingala desired but not required
Skills and Abilities
- Knowledge of existing and potential community resources
- Problem-solving skills
- Cultural awareness and sensitivity
- Interpersonal skills and ability to establish rapport and build relationships
- Motivation and ability to work independently and as a team member
- Organization and time management skills
- Ability to exercise good judgment, discretion, and confidentiality
- Have a positive, energetic, can-do attitude
- Operate with professionalism, integrity, and honesty
Compensation
This is a full time, non-exempt position. This position pays $23 per hour at 40 hours a week.
This reflects an annual rate of $47,840.
Health and dental insurance available.
How to Apply
Interested applicants please send a cover letter and resume to Michelle Lamm at michelle@gpfamilypromise.org. Applications will be considered until the position is filled.
