top of page

Program Manager Job Posting


Greater Portland Family Promise’s mission is to help families experiencing homelessness and low-income families achieve sustainable independence through a community-based response. GPFP provides case management and ongoing housing mentorship for families. Over 90% of families served by GPFP are asylum-seeking immigrants. GPFP partners with faith communities and other social service organizations to create a community-based response. Using a multi-pronged holistic approach of Prevention, Shelter and Stabilization, GPFP and congregations work together to provide a system of care for families. GPFP staff work collaboratively with each family to help them determine a plan to stabilize their housing and safety, and to address immediate needs.


Case Management Oversight and Supervision   


Homelessness Prevention

- Manage referrals and case management assignments 

- Conduct intake in tandem with assigned case manager

- Advocate on behalf of families to help them access housing and social services as needed

- Supervise case management staff


Housing Stabilization

- Coordinate move in/move out process with families and when families move into new housing

- Address potential barriers and advocate for family’s successful tenancy

- Maintain positive relationships with property managers and landlords

- Manage monthly visits and reporting


Community Engagement and Volunteer Management

Congregation and Community Engagement and Relations

- Develop relationships and partnerships with congregations and community partners

- Engage congregations and community partners in volunteer opportunities and fundraising activities

- Coordinate and manage the details of GPFP programs and services

- Regularly attend the Congregation and Community Relations Committee


Volunteer Coordination and Supervision

- Recruit and train volunteers

- Regularly communicate and schedule moving, family support and food distribution volunteers

- Convene monthly coordinators’ meeting

- Organize and lead volunteer appreciation efforts, working with the Congregation and Community Relations Committee



Education and Experience


- Minimum of 2 years working with individuals and/or families experiencing homelessness

- Experience working with asylum-seekers and immigrants

- Bachelor’s degree or equivalent 

- Proficiency in French, Portuguese, or Lingala desired but not required


Skills and Abilities


- Knowledge of existing and potential community resources

- Problem-solving skills

- Cultural awareness and sensitivity 

- Interpersonal skills and ability to establish rapport and build relationships

- Motivation and ability to work independently and as a team member

- Organization and time management skills

- Ability to exercise good judgment, discretion, and confidentiality

- Have a positive, energetic, can-do attitude

- Operate with professionalism, integrity, and honesty




This is a full time, non-exempt position. This position pays $23 per hour at 40 hours a week.

This reflects an annual rate of $47,840.


Health and dental insurance available.


How to Apply


Interested applicants please send a cover letter and resume to Michelle Lamm at  Applications will be considered until the position is filled.

bottom of page