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Case Manager Job Posting


Greater Portland Family Promise addresses the needs of families experiencing or at risk of homelessness through shelter, homelessness prevention, and housing stabilization supports. GPFP serves families with dependent children. Almost 90% of families served by GPFP are asylum-seeking immigrants. The GPFP case manager will work collaboratively with other GPFP staff and partners to provide comprehensive case management for families at risk of or experiencing homelessness.




Homelessness Prevention

  • Conduct intakes

  • Develop individual case plan for each family.

  • Identify and meet any immediate needs and provide basic needs support.

  • Determine family’s eligibility for federal and state benefits based on their immigration status and enroll in MaineCare, TANF, SNAP, Free Care

  • Enroll family in school, early childhood programs, daycare, primary care, English classes.

  • Housing search

  • Facilitate requests for rental assistance as needed.

  • Communicate with families regularly to address needs and goals outlined in the case plan.

  • Advocate on behalf of families to help them access housing and social services as needed.


Housing Stabilization

  • Coordinate move in/move out process when families move into new housing.

  • Address potential barriers to successful tenancy and provide training as needed.

  • Maintain relationships with property managers and landlords.


General Job Responsibilities

  • Develop relationships with social service agencies and community partner.

  • Maintain and develop new relationships with property managers and landlords.

  • Participate in weekly staff meeting.

  • Attend monthly meetings with working groups.

  • Maintain knowledge of community resources.

  • Maintain family records and keep necessary statistics.

  • Track the success of families who have exited the program.


The successful candidate for Case Manager is an enthusiastic individual with good judgment, cultural sensitivity, and compassion for others.


Education and Experience

  • Minimum of 2 years working with asylum-seekers and immigrants or lived experience of immigration process.

  • Bachelor’s degree or equivalent

  • Proficiency in French, Portuguese, or Lingala desired but not required.

  • Knowledge of local government, social service, and advocacy programs



  • Problem solving skills.

  • Cultural sensitivity

  • Interpersonal skills, ability to establish rapport and build relationships.

  • Teamwork and collaboration skills

  • Organization and time management skills



Part time or full time work available, non-exempt position. This position pays $20 per hour.


How to Apply

Interested applicants please send a cover letter and resume to Michelle Lamm at  Applications will be considered until the position is filled.

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